What Data We Collect and Why
When you open an account, we collect the details you provide: name, contact information, and the payment method you choose — whether that is DANA, OVO, or GoPay. We also log session activity such as login timestamps, device type, and in-app navigation paths. This data is
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used strictly to operate your account, process wallet transactions, and respond to support requests. We do not sell your personal information to marketing networks or unrelated third parties. Cookies and session tokens are used to keep your login active across devices — your phone one moment,
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your browser the next. You can clear these at any time through your device settings. Data retention follows the period required by applicable local regulations in Indonesia, and we remove inactive account data when no longer legally required to hold it. If you deposit through GoPay
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or OVO, your wallet number is stored only for transaction matching and is never shared outside the payment processing chain. Availability of account services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.